Tag Archives: Transition-to-production

Delivering to the Solution vs. Delivering to the Customer

Many of us have seen it. The notorious “black box” is dropped into the rack, plugged in, powered up, and once a few pings and system or application checks are completed, the project is declared “delivered” and the team quickly disappears. Eventually, of course, something goes wrong and in many cases an already overworked support team needs to… Read More »