Tag Archives: Paperless

FAX and e-mail integration… convergence for the small business

“Convergence” is essentially the joining of multiple information and media streams into one seamless integrated work environment. The integration of customer data/relationship management systems with the telephone system and operator workstation is one example of “convergence” that is taking place on the desktop. It’s often believed that convergence is only for the well- established large company… but there… Read More »